Terms & Conditions

These Terms and Conditions govern access to and use of the VitaHouses website, accounts and related services. By visiting the site, creating an account or submitting any form, a visitor agrees to be bound by these terms. Anyone who does not agree should stop using the site.

VitaHouses shares information about home warranty plans and helps homeowners understand coverage options and the service request process. VitaHouses is not an insurance company, and nothing on the site is a binding offer of coverage.

The exact terms, limits and exclusions of any plan are set out in that plan's own contract. Where the site and a plan contract differ, the plan contract controls.

To create an account, a person must be a legal adult able to enter a binding agreement and must provide accurate, current details. Account holders agree to:

• Keep login details private and not share them with others
• Update account information when it changes
• Report any unauthorized use of the account promptly
• Accept responsibility for activity that takes place under the account

Visitors who opt in may receive service related and promotional text messages at the number provided. Consent to receive marketing messages is not a condition of any purchase. Message frequency varies, and standard message and data rates may apply.

Replying STOP ends text messages at any time, and replying HELP returns assistance information.

Information on the site about covered systems and appliances is general in nature. When a service request is made:

• Eligibility depends on the plan selected and its terms
• Conditions that existed before a plan began are usually excluded
• Repair or replacement decisions follow the plan contract
• Independent technicians perform the work and are not employees of VitaHouses

Visitors agree not to misuse the site. That includes the following:

• Submitting false, misleading or someone else's information
• Attempting to access accounts, systems or data without permission
• Interfering with the normal operation or security of the site
• Copying or scraping site content for commercial use

All text, graphics, logos and design elements on the site belong to VitaHouses or its licensors and are protected by applicable law. Content may not be reproduced, distributed or altered without written permission.

The site and its content are provided on an as is and as available basis. VitaHouses makes no promise that the site will be uninterrupted, error free or suited to any particular purpose, and does not guarantee the outcome of any service request.

To the fullest extent the law allows, VitaHouses is not liable for indirect, incidental or consequential losses that arise from use of the site, reliance on its content, or the work of any independent technician.

These terms are governed by the laws of the State of Ohio. Any dispute related to the site or these terms will be resolved through binding individual arbitration rather than in court, except where the law does not permit it. Class actions and class arbitrations are waived.

VitaHouses may revise these terms from time to time. The updated version takes effect once posted on this page, and continued use of the site means acceptance of the revised terms.

Questions about these terms can be sent using the details below.

• +1 (419) 258-6490
• [email protected]
• 433 North Summit Street Toledo OH 43604